Policy

Thank you for shopping with us. We value your satisfaction and aim to provide high-quality products and services. Please read our return and refund policy carefully before making a purchase.

1- Shipping 

Good things take time — we custom-pack every order with extra care to ensure you receive only the best. Please allow 2–4 weeks for delivery.

2- Confirmation 

As we import our items especially for you, we kindly ask for a deposit to confirm your order. We truly appreciate your trust and support!

3- Returns

We accept returns upon courier arrival so that means you can open and check your item before paying. Items must be in original condition, and in its original packaging. If by any chance you are not at the given address to check your order, you can contact the customer service the same day of delivery if something wrong with it. 

If the package includes more than one item, you cannot return one and take the other as courier must pass or take the same amount number. You can contact on the date of the delivery if you have a problem with one item and we will return it next day.

4- Non-Returnable Items

The following items are not eligible for return or refund:

 • Customized or personalized products

• Items damaged after delivery due to misuse or mishandling

5-  Refunds

If your return is approved, your refund will be processed to your original method of payment within few days. Please note that it may take additional time for your bank or credit card provider to post the refund.

6- Exchanges

We accept exchange for sizes or defective items. Customized orders are not allowed for exchange 

7- Order Cancellations

Orders cannot be canceled after one day of confirmation. Please review your order carefully before finalizing your purchase.

8- Contact Us

For any questions regarding our return or refund policy, please contact us at:

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